CREW MANAGEMENT

 

Crew Management solution was created to cater for inhouse need of competent & effective Officers & Crew. The name of the department derives its name, "Crew&Off" so that we can focus in the core business activity all the time. Consisting of an excellent experienced team, they are driven by the approach of "Taking Care of the Seafarer". Even the office space in our crewing office has been re-oriented to give more space to the waiting crew & officers as well as provide adequate information during this period.

We strongly believe that effective solutions are only provided by the skilled people, and we ensure that the seafarers with the best skills & experience are selected for your ship based on the area of trading, type of cargo and machinery onboard. Our team consists of highly motivated and experienced professionals, who are driven by the approach of "Taking Care of Seafarers and Customers".

With a pool of over 1000 seafarers from India and the sub-continent including Philippines, our crewing process includes:

The Selection – We take ownership in selecting the best crew who are scrutinized based on various Psychometric tests, internal assessments and various stages of interviews, etc

The Recruitment – For our crew recruitment there is coordination between manning offices based on the crewing needs of the vessel, proactive communication with the client & procurement of visas, medicals, and certificates, for timely repatriation of crew members.

The Appraisal – This is done by our team based in India. They keep records of each and every crew member for future references and retrieval. Regular appraisals are carried out to identify the training needs and to improve the performance of the crew.

The Repatriation – The crew travel is coordinated and there is proposed communication with the vessel agents. This ensures that operations are completed very timely and smoothly, which saves owner’s cost.

The Rejoining – Once the Crew member is home on a well deserved vacation, his well being is tracked by the office. Once back home the crews are debriefed to get feedback on their experiences.

We have checklists & procedures that cover the complete process that act as anecdote to memory as well as ensure that none of the important steps are missed out as it could lead to undesired delays & may cost a lot more to the vessel.